Vivint Classic App Reviews

Like I said, it works. Not a whole bunch to speak of. In comparison to other alarm providers this app is very basic and doesnt give you bells and whistles. However, I also feel that is something that Vivint is responsible for in their product offering. These probably do not directly correlate to the app. Add features like Nest, Lutron, Ring etc., not just your proprietary products and that will get you higher marks.

They tried to improve it but its still bad. I might as well not have an app bc it doesnt work!

This app works great! The update with new notifications is good added security. There has been no lag in remote arm/disarm as others have noted. Great customer service and awesome installer, courteous and friendly.

Pros: I like the ability to check, arm and disarm the system from my phone. When it works, it works great! It is very intermittent! Had a few false alarms do to the fact that the phone showed disarmed when it was armed!!!! Cons: I would like to see more then 10 sensors. Fix the bugs

Works less than half of the time, tells you the alarm is set and door is locked when the opposite is true, changes me thermostat settings on its own. Hate this thing and vivint is absolutely no help. They want to charge me to send out a tech to fix their faulty equipment.

VIVINT has a great product and app. I would like to be able to check the status (on or off) of the lights and dim settings before making changes- like a preview mode of their current status. Otherwise completely happy with the app.

Thats about it. Takes so long to activate/deactivate that Ill have to go to the panel anyway. Really useless.

This app very seldom works with my system. It will not ever update and I constantly lose connection with my cameras and it will not connect. Vivint isnt worth the time or money

The app works great. I do wish for one thing, though, and thats a panic button. We almost always have our phones right with us, and if we hear an intruder coming in, it would be great to be able to instantly notify police or vivint.

This app is great for notifying me when someone approaches my front door. Just today, a stranger approaches my front door, knocks on it, and then checks the door knob and walks off! It would be great to have recorded more than 30 seconds of his activity. I can only see him walking up to the door from his truck nor can I see him getting back into his truck. Luckily I was able to check my phone while I was at work and watched him walk around the side of my house and then leave; he was in and out in under 40 seconds. Please allow us to either record 24/7 or to extend the motion detected recording time for; 45s, 60s, 90s, and allow us to manually turn on video recording when we see suspicious activity taking place. More great features would be an emergency contact option like the ones on the sky panel and local weather like on the sky panel. Also, I found a bug in the app that caused me not to be able to speak to this potential criminal because the microphone button was not visible, it might have something to do with my wife viewing the same camera live at the same time. Thank you so much Vivint!!!

I have a lot of issues with arming and disarming our system using the app. Would love to have a smoother connection. Please fix this.

If I don’t keep the app on the screen with my iPhone, iPad, or Apple Watch awake after executing a command it usually won’t complete the command. Which means I have to keep starting at my device until it’s done—which usually takes an unacceptable amount of time. The Vivint app doesn’t even show up in the “background app refresh” settings, so it would seem that once the app isn’t on the screen, it stops working, like it’s 2009. Frankly everything about Vivint feels like it’s from the end of last decade, so this isn’t too big a surprise.

Overall, good app. However, Ive experienced (for months) lag in setting and disarming the alarm from my phone. (2 different phones, Galaxy S3 & iPhone 6 Plus).

Works quickly and its so easy to activate or deactivate my alarm.

Convenient. Good features.

This app is to simplistic. You cant pay your account or get your certificate as I can with my other app. These features would improve the value by tenfold

The title of my review says it all.

I appreciate that I can control all my devices from the app no matter where I am. Since they changed the on-line site I an no longer control things from my MacBook. The app is my only option.

This vivint app is a piece of sh*t I cant get an alert that says thermo high temp alert to erase I called vivint they said they would talk to alarm.com cause its their fault that was a month ago and still the dam alert wont disappear from the vivint app not the panel panel is fine alarm.com fix this bug

It times out regularly. It doesnt always send the signal. Sometimes it takes a very long time to turn off the alarm. And hardly ever communicates with the wave device.